DATA PRIVACY POLICY

At Andino Peru Tours, we value and respect the privacy of our clients, visitors, and users. Therefore, we have implemented this Privacy Policy to inform you how we collect, use, protect, and process your personal data, in compliance with current Peruvian regulations and international data protection principles.

We collect personal data when you voluntarily provide it, for example, when you:

• Make reservations or requests for quotations.
• Contact us by email, web form, WhatsApp, or phone.
• Use our services, social media, or third-party platforms.

• Full name, nationality, identity document, or passport.
• Contact information: email address, phone number, home address.
• Travel information: dates, itinerary, flights, accommodation details.
• Payment data when necessary for reservations or advance payments.
• Sensitive data only if strictly necessary (for example, medical information, travel authorization for minors). In such cases, we request explicit consent.
• Non-personal data: cookies, website usage data, IP address, browser type.

• Process reservations, issue receipts, coordinate services, and manage travel logistics.
• Communicate with you regarding your reservation, payments, itineraries, modifications, or cancellations.
• Send you information about promotions, updates, or additional services, if you authorize it.
• Comply with legal, tax, or regulatory obligations related to the agency’s operations.
• Improve our website, customer service, and operations through the analysis of usage data.

You give your consent by accepting this Policy when making a reservation, registering, or submitting data through a form or other means. You may withdraw this consent at any time, provided that it does not affect the legality of the processing carried out prior to its withdrawal.

• We implement technical and organizational measures designed to protect your data against unauthorized access, loss, destruction, alteration, or improper disclosure.
• Only authorized personnel, with a need to know the data, will have access to it.
• When we use external providers (hotels, transportation, tourist services), we only share the essential data required to fulfill the contracted service, under confidentiality agreements.

We do not sell or rent your personal data to third parties for marketing purposes without your consent. We may share your data with:

• Providers and partners necessary for the delivery of the contracted service.
• Public authorities if required by law.

• Access the data we hold about you.
• Correct any data that is incomplete, inaccurate, or outdated.
• Request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
• Withdraw your consent for future use of the data.
• Object to processing that affects your rights or legitimate interests.

To exercise these rights, you may contact us at: infotours@andinoperutours.com

• We retain data only as long as necessary for the purposes established and while there is a legal obligation or operational need.
• Once no longer required, we will securely delete or anonymize the data.

We may use cookies, web beacons, or other technologies to analyze site usage, enhance the user experience, remember your preferences, or track traffic statistics. You can refuse non-essential cookies by adjusting your browser settings; however, this may affect some site functionalities.

We may update this Privacy Policy when necessary (due to legal, operational, or technical changes). The updated version will be published on our website with its effective date. We encourage you to review it periodically.